How to Build Your Credit Score from Zero

Starting from scratch with no credit history can feel like a barrier, especially when you are trying to access a loan, apply for a credit card, or buy your first car or home. But everyone starts somewhere, and with the right approach, you can build a strong credit score that opens doors to better financial opportunities.

At Access Bank South Africa, we believe financial confidence begins with knowledge. Here’s a practical guide on how to start building your credit score from zero and use it to your advantage.

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1. Understand What a Credit Score Is

Your credit score is a three-digit number that reflects how well you manage borrowed money. It helps lenders determine how likely you are to repay loans and manage financial obligations responsibly.

In South Africa, scores typically range from 300 to 850, with anything above 670 considered good. When you are starting from zero, you do not yet have a record of managing credit, which makes it harder for banks and lenders to assess your financial behavior.

To build your score, you need to create a history of responsible borrowing and repayment.

Learn more in our Knowledge & Networks section on Financial Wellness.

2. Open a Basic Credit Account

The first step to building credit is to get credit. Start small by applying for an entry-level financial product such as:

• A store account or retail card with a low limit
• A secured credit card backed by a deposit
• A mobile phone contract in your own name

The goal is not to take on unnecessary debt but to demonstrate that you can borrow and repay responsibly. Always ensure payments are made on time and in full, as even one missed payment can negatively affect your score.

Access Bank offers tailored credit products designed to help you build and manage your financial profile responsibly. Learn more about our Access Loans

3. Keep Your Credit Utilisation Low

If you have access to a credit card or overdraft, try to use only a portion of your available limit. This is known as credit utilisation, and keeping it below 30% shows lenders that you can manage your spending wisely.

For example, if your credit limit is R10,000, aim to use no more than R3,000 before paying it off. High utilisation can signal financial strain, even if you pay on time.

4. Pay Every Account on Time

Consistency is key. Payment history is one of the biggest factors influencing your credit score. Late or missed payments can stay on your credit report for years.

Set up automatic payments or reminders to ensure you never miss a due date. This habit builds trust with lenders and steadily improves your score over time.

You can also monitor your progress by checking your free credit report from bureaus such as Experian, TransUnion, or Compuscan at least once a year.

5. Avoid Too Many Credit Applications

Each time you apply for a new credit product, lenders perform a hard inquiry that appears on your credit report. Multiple applications within a short period can make you appear high-risk.

Only apply for credit when necessary and ensure you meet the eligibility criteria before submitting an application. As your credit score improves, you’ll qualify for better rates and higher limits naturally.

6. Build a Mix of Credit Over Time

As your confidence and financial stability grow, diversify your credit mix by managing different types of accounts, such as a credit card, a personal loan, and a vehicle loan. A healthy mix shows that you can handle various forms of credit responsibly.

However, do this gradually. Focus on maintaining an excellent repayment record rather than opening multiple accounts at once.

Explore responsible borrowing options with Access Bank’s Personal Finance team

7. Stay Patient and Consistent

Building a credit score from zero takes time. Most people begin to see meaningful progress within six to twelve months of consistent repayment activity. The key is to stay disciplined, make payments on time, and avoid overextending yourself financially.

Remember, good credit is not just about access to loans. It is about financial empowerment, freedom, and long-term stability.

Starting with no credit history can seem daunting, but with the right steps and support, you can build a strong financial foundation. From your first small credit account to managing multiple financial commitments, each positive action strengthens your profile.

At Access Bank South Africa, we are committed to helping individuals take control of their financial journey with confidence.

Visit our Knowledge & Networks hub  for more personal finance insights or contact our team to explore the right credit solutions for you.