Privacy policy

Your privacy is important to us and Access Bank South Africa will protect the security and confidentiality of information shared with us by the user. User information will be treated as confidential and cannot be disclosed to third parties unless:

  • We are legally obliged to do so.
  • We have to disclose the information upon your request and consent in writing.

Access Bank South Africa will not be liable for any downtime, malfunction, interruption or any other failure of our website, system, databases or part thereof for reasons beyond our control. Access Bank South Africa will not be liable for any damage or loss regarding customer data directly or indirectly caused by any malfunction of our system, third party systems, power failures, computer viruses or unlawful access of data on our system or third party systems or programming defects.

Access Bank South Africa  will not be liable for any event over which we have no control e.g. downtime or failures for services provided by third parties such as public telecommunication service providers, internet services providers, electricity suppliers or local authorities.